Adaptiva Client Health is the world’s first SCCM add-on that can automatically diagnose and repair problems with Windows clients and servers. Client Health includes diagnosis/repair workflows for common problems, and is the only solution that lets you visually create custom workflows without coding. It’s the fastest, most cost-effective way to improve uptime on all your computers around the globe.
Systems break without your help
Hardware declines, software stops working, and security measures get out of date. When PCs and servers fail, lost productivity can be especially costly for customer service and revenue-generating staff.
A human tech has to look at each system and fix it, costing upwards of $100 per incident. If a problem such as a bad patch hits a group of machines at once, the cost rises rapidly. On top of that, every tech has a different skill level and problem solving style, so results are inconsistent.
Computers can fix themselves—finally!
Client Health lets you automatically identify and repair computer problems more quickly, for less money, and in a standardized way.
Improve security and uptime. It’s easy to keep OS patches current, update anti-virus signature files regularly, verify that important services are running, scan logs for errors, and so much more—on every computer on the planet.
Make your help desk smarter and faster. When your internal help desk gets a call, they can run a series of diagnosis/repair workflows instantly. The problem is found automatically and in many cases it is fixed automatically as well. Client Health produces a predictable, repeatable outcome.
Find and fix problems before users do. Client Health proactively improves uptime via a robust scheduling engine integrated with SCCM. You can automatically run selected diagnosis/repair workflows on any or all systems, as often as desired. Run security checks twice a day. Verify that all systems look good before patch Tuesday.
Stage massive interventions. Suppose a virus outbreak occurs between updates, IT accidentally deploys an erroneous package, or something else goes wrong on many computers. Client Health can stop the damage instantly, and repair all systems automatically and remotely.
Fix standard and custom problems. Client Health can find and fix problems with WMI, ITS, and ASUS. It includes over 40 built-in health checks that you can use right out of the box. Best of all, you can create custom diagnosis/repair workflows for your environment. A visual workflow designer makes it easy to create powerful workflows quickly without writing a single line of code.
PC and Server Support Automation ROI
Client Health pays for itself by providing a wide array of cost savings.
- Get significantly fewer trouble tickets
- Fix trouble tickets faster and cheaper
- Make fewer at-desk visits
- Avoid unproductive end-user “downtime”
- Reduce customer service losses and interruptions to revenue generation
- Guard against costly security breaches and compliance failures
Client Health not only saves you money, its comprehensive reporting systems lets you share the results with management. It’s like having a virtual technician that can service thousands of computer at once. Client Health is the world’s most advanced support automation system, and the easiest to deploy.